Responding to the activity’s development
As the networks’ activities develop, their responsibility towards the population who trusts them grows. The networks need to be professionally and diligently managed like all financial institutions.
The CICM developed the SiBanque software because modern and suitable tools were essential.
For the past 15 years, CICM has adapted and improved the software without taking away from its adaptability and ease of use. Today SiBanque software is responsible for counter transactions and branch accounts.
Its contribution to both follow-up and decision-making processes has become essential and is a mark of professionalism for members and for various institutions with which the partner network works with (in particular the monetary control authorities).
The SiBanque software is a collaboration between each partner network and CICM experts. It was created in 1995; its management was then transferred to SIIMEC. Today there is a third version of the software. It can adapt to cooperative financial institutions within a network whether in an urban or rural setting and is totally customizable and multilingual.
In 2010, 900 workstations were fitted out with SiBanque 2 encompassing all the CICM partner network needs.
Member management (member-clients) : create and follow-up detailed client profile for each individual members, entrepreneurs and SMEs.
Management of counter transactions : offering a range of standard transactions on loan and saving products. Ensuring direct debit and interest payment are done automatically.
Loan management : the possibility of managing and following the life-span of the loan from its inception through to any recovery of arrears. It supports the different range of provisioning and the downgrading of bad debts.
Branch management : it performs the branch’s accounts, financial statements, reportings and allows accounting entries.
Support and commercial follow-up : it offers various types of portfolio tracking system: alerts and repayment schedule tools for loans and deposits.
Since 2010 and thanks to new telecommunication infrastructure, the networks can rely on a real centralized data opening the possibility to have a centralized management of the system with the third version of SiBanque.
Moreover, new functionalities have been added which enable transactions between branches to be done in real time and for an optional electronic banking card module improving transaction security and enabling ATM withdrawals.